In response to my Stage 2 complaint today I received the following email from Richard Willis, Director responsible for Legal Services Lincolnshire.
—– Original Message —–
From: Richard Wills
Sent: Tuesday, December 09, 2014 9:33 AM
Subject: COMPLAINT AGAINST HEATHER BERRIDGE
Dear Mr Strangeway,
I am the director responsible for Legal Services Lincolnshire.
Your complaint has been passed to me for evaluation under Stage 2 of the County Council’s Complaints Procedure. I have now had a chance to listen to the recording from your web site and I have spoken to the senior managers in Lincolnshire Legal Services.
I can assure you that you complaint is being treated seriously and I have already initiated an investigation. I am expecting to be able to respond within our normal response time of 10 working days.
Executive Director for Environment & Economy
Lincolnshire County Council
TEL: Becky (Personal Assistant) 01522 553001
Angie Hill (Personal Assistant) 01522 555674